Please register for this monthly chapter program by emailing:

Catherine Hazlehurst  [email protected]

Working Together to Meet the Behavioral Needs of Elders in MA

Date: Wednesday, November 10, 2021

Time: 4:00– 6 pm  Live online via Zoom

Elizabeth H Connell, MPA, Assistant Director Massachusetts Councils on Aging (MCOA)

Frank Baskin, MSW, LICSW, C-ASWCM

Kathryn Downes, MPH, Policy Director Massachusetts Executive Office of Elder Affairs    (EOEA)

This meeting will be held via Zoom. A link will be sent by Tuesday November 9 to those who have RSVP’d. Certificates and/or download instructions will be distributed within 72 hours after receipt of the completed evaluation (and post-test when applicable) at the close of the program.
Details about CEs and guest policies are at the bottom of this announcement.


A three-person panel discussion will explore the collaboration of outside advocates in advancing policy and legislation to address the complex behavioral health needs of community-dwelling elders in Massachusetts. The opportunity to share observations and ask questions will follow the panel discussion. There is no known commercial support nor conflict of interest for this program.

Objectives – At the end of this program attendees will be able to:

  1. To list the two agencies that are working to meet elder behavioral health needs
  2. To describe the role of the Aging Life Care Manager as an advocate for legislation for a robust Elder Behavioral Health program
  3. To describe the role of outside consumer advocates in advancing priorities to provide community-based elder behavioral health services

Meeting Agenda:

4:00 President’s welcome and introduction of panel
4:15 Panel describes two key agencies working to address elder behavioral health needs
4:30 Panel discussion focuses on identifying areas of advocacy and means by which Aging Life Care managers can play an important role in impacting legislation supporting a robust elder behavioral health program
5:00 Panel identifies and discusses outside consumer advocates who support advocacy through community-based elder behavioral health services
5:30 Q & A with attendees
5:45 Additional Q&A and panel wrap up
6:00 end of program

About the panelists: 

Elizabeth H Connell joined MCOA in 2018 as the organization’s Director of Behavioral Support Programs, and became the Assistant Director in 2020. In her role as Assistant Director, she oversees MCOA”s behavioral health programs and initiatives. In addition, she is responsible for building strategic partnerships and collaborations, and managing projects in the area of caregiver respite, supporting people living with dementia and their caregivers, and overseeing the Dementia Friendly Massachusetts Initiative; all of which are designed to improve the quality of life of older adults and their families. Ms. Connell has more than twenty-four years of experience in state, municipal, and community-based programs, and holds a Master of Public Administration from Clark University.  Prior to joining MCOA, she served as the Assistant Director of Fee-for-Service Community-Based Programs with the Executive Office of Elder Affairs (EOEA), Office of Long Term Services and Supports.  Prior to her work at EOEA, Ms. Connell was the Assistant Director of Elder Affairs for the City of Worcester for 11 years. While there, Ms. Connell created and launched the first Elder Mental Health Care Team in Massachusetts, the Worcester Partnership for Quality Elder Mental Health Care and Outreach Team.

Frank Baskin has worked as a social worker and geriatric case manager with and on behalf of older adults for most of his career in Pennsylvania and Massachusetts. This has taken him to hospitals, nursing homes, assisted living, rest homes and into the community. He has provided direct services to older adults, their families and other caregivers, trained caregivers, coordinated conferences about older adults in nursing homes and behavior health, advocated on behalf of older adults with legislators and administrators of government agencies, and testified in court as an expert witness on behalf of older adults who desired to be in the community rather than nursing homes. Frank has been a member of NAPGCM/ALCA since 1991 serving on the Public Policy committees both at the National level as well as in New England.

Kathryn Downes helps EOEA achieve its mission to promote the independence, empowerment and well-being of older adults and their caregivers. With projections over the next 15 years that 1 in 5 Massachusetts residents will be over the age of 65, Ms. Downes works on strategic efforts that help people age in community with dignity, fulfillment, and grace. Ms. Downes facilitates many cross-sector and large-scale initiatives including the Governor’s Council to Address Aging in Massachusetts and the Age-Friendly Massachusetts Action Plan. Specifically, she drives coordination and implementation of key policy areas, such as family caregiver support, behavioral health, and technology and innovation. Kathryn has been with EOEA since 2017 while completing her Master of Public Health from Boston University specializing in Healthcare Management and Policy. Prior to her role in public service, she spent six years with PwC Advisory Services as a Healthcare Consultant focused on IT Strategy.

Contact Hours

Please note that anyone arriving after 4:15pm will not be entitled to a certificate.

This program has approval pending by the Commission for Case Manager Certification to provide continuing education credit to board certified case managers with 1.5 contact hours.

It is the participant's responsibility to check with their individual state boards to verify CE requirements for their state.

No fee is charged for this program.

Comments or concerns?

Please email Catherine [email protected]

Guests policy: Guests are welcome to attend the program. If they would like to attend more than twice or if they would like a certificate, they may do so upon joining ALCA. Please send the name, credentials and contact information for your guest to Catherine and she will include them in the program information.


Please RSVP no later than November 9th to:

Catherine Hazlehurst

[email protected]

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