Recorded Webinars

ALCA CE Webinar: Jewish (and Multifaith) Perspectives on Medical Aid in Dying

Wednesday, May 6, 2026 - Arielle Friedtanzer

Medical Aid in Dying (MAID) is a complicated and controversial issue in modern-day politics in and of itself, no less so when explored through a religious lens. Furthermore, when juxtaposed with Palliative Care, end-of-life decision-making becomes infinitely more nuanced as the two interventions might be presumed to conflict with one another.
Presented by Arielle Friedtanzer, in this session she unravels some of the complexities of MAID as it relates to Palliative Care, euthanasia, withdrawal of treatment, and Voluntarily Stopping Eating and Drinking (VSED). Based on original research, this session offers present-day perspectives of Jews from varying denominations toward MAID, and explores how those attitudes impact their end-of-life decision-making. We explore ancient Jewish texts to determine whether we perceive them to be supportive or restrictive of MAID, offering insight into ancient rabbinic wisdom while applying it to a modern medical intervention, and touch on the perspectives that other major religions hold toward MAID, as well.

Learning Objectives

  • Attendees will understand the legal parameters of Medical Aid in Dying as it is written in the United States, including differences between states where it has become legal.
  • Attendees will be able to articulate several of the ethical issues that arise in offering, restricting, implementing, and utilizing MAID through interactive simulation.
  • Attendees will have a broad sense of religious perspectives on the issue, grounded in ancient text and present-day opinion.

This ALCA event has been pre-approved for 1 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CE. It is the responsibility of the participant to follow the steps to obtain the CE. CE available until April 5, 2029 for this event.

ALCA CE Webinar: Outcome Measurement for Aging Life Care Professionals®

Monday, March 16, 2026 - Jullie Gray, DSW, MSW, LICSW, CMC

Measuring outcomes does not have to be complicated. This session shows Aging Life Care Professionals how to track meaningful outcomes using simple tools, recognize patterns over time, and tell a clear story about impact. Designed for practitioners who feel unsure where to start, this presentation and companion workbook offer an easy 1-2-3 framework that strengthens care, builds confidence, and makes the value of Aging Life Care visible.
Measuring outcomes can feel intimidating or disconnected from day-to-day practice, especially in busy Aging Life Care settings where urgent needs take priority. This session demystifies outcome measurement and shows how it can be simple and closely aligned with the real work of supporting clients and families.
Presented by Jullie Gray, DSW, MSW, LICSW, CMC, a Clinical Assistant Professor at the University of Washington School of Social Work, in this webinar, she draws on examples and findings from the Virginia Tech study, and highlights outcomes that matter most to clients and families and demonstrates how outcome data can strengthen care planning, professional credibility, and referral relationships.

Learning Objectives

  • Describe the purpose and value of outcome measurement in Aging Life Care practice for clients, families, referral partners, and professional credibility.
  • Apply a simple 1-2-3 framework to outcome measurement by selecting one outcome, using a brief tool to gather information, and identifying patterns over time.
  • Differentiate between formally validated research tools and practice-informed tools, and identify when each type is appropriate for use in Aging Life Care practice.
  • Explain how qualitative narratives and quantitative data can be combined to create a fuller picture of client and family impact.
  • Recognize ethical considerations related to collecting, using, and sharing outcome data, including confidentiality, consent, and use of aggregate information.

This ALCA event has been pre-approved for 1 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CE. It is the responsibility of the participant to follow the steps to obtain the CE. CE available until February 15, 2029 for this event.

ALCA CE Webinar: Interesting New Developments in Heart Health for Women and Men of All Ages

Thursday, February 19, 2026 - Chris Price, M.D.

Presented by Chris Price, M.D., the goal of this webinar is to empower Aging Life Care Managers with up-to-date, clinically informed insight into the most common cardiac conditions that emerge with age—while spotlighting newly identified risks that disproportionately affect younger women. By strengthening their understanding of these developments, Aging Life Care Managers can better guide clients in recognizing warning signs, asking the right questions, and making informed decisions about their heart health.

Learning Objectives

  • Identify the most prevalent cardiac issues associated with aging and understand how they present in both men and women.
  • Explore emerging research on cardiac risks unique to younger and mid-life women, including underrecognized symptoms and diagnostic gaps.
  • Apply this knowledge to real-world care planning, helping clients make proactive, informed choices that support long-term cardiovascular health.

This ALCA event has been pre-approved for 1 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CE. It is the responsibility of the participant to follow the steps to obtain the CE. CE available until January 18, 2029 for this event.

ALCA CE Webinar: Dementia Beyond Stigma

Tuesday, January 13, 2026 - Lynn Casteel Harper

In this webinar, Lynn Casteel Harper, author of On Vanishing: Mortality, Dementia, and What It Means to Disappear, will invite participants to re-examine the common “decline” or “tragedy” framing of dementia and embrace more creative, hopeful, and humanizing approaches. Challenging the ageism and cognitivism that stigmatize dementia, Harper will highlight movements and individuals who are forging more life-affirming and joyful paths forward.

Learning Objectives

  • Describe the “tragedy narrative” commonly associated with dementia, including its origins and harmful impacts on individuals living with dementia.
  • Identify emerging approaches that challenge ageism and dementism of the tragedy frame by promoting more creative, humanizing, and hopeful perspectives.
  • Apply tools and resources to facilitate more positive and person-centered approaches to dementia in professional practice.

This ALCA event has been pre-approved for 1.5 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CE. It is the responsibility of the participant to follow the steps to obtain the CE. CE available until December 12, 2028 for this event.

ALCA CE Webinar: Understanding the Aging Life Care Manager® Burnout Cycle

Wednesday, January 7, 2026 - Shawn T. Moore, LMT, MMP, RYT-200, CHES®

Shawn T. Moore is a Licensed Massage Therapist, Medical Massage Practitioner, Certified Health Education Specialist (CHES®) and RYT-200hr Yoga Instructor in Columbia, SC. An Integrative Health Practitioner since 2011, Shawn is certified in various modalities and approaches wellness from a bio-social-spiritual perspective. Having studied domestically and abroad, including The Watpo Thai Traditional Medicine and Massage School, allows Shawn a diverse approach. A health enthusiast, in this webinar, Shawn enjoys sharing integrative information which fosters connection and a mind/body awareness; that allows professionals the opportunity to advocate for themselves while providing sustainable care for others.

Learning Objectives

  • Identify common signs, impacts, and stigma associated with burnout among Aging Life Care Professionals.
  • Explain strategies clients and family caregivers can use to access support and restore physical and emotional well-being after burnout.
  • Demonstrate ways to collaborate with interdisciplinary professionals to address individual needs and promote effective burnout management.

This ALCA event has been pre-approved for 1 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CE. It is the responsibility of the participant to follow the steps to obtain the CE. CE available until December 6, 2028 for this event.

ALCA CE Webinar: Okinawa Blue Zone Way of Life

Monday, December 8, 2025 - Takahiro “Taco” Oshiro

In this webinar, Takahiro "Taco" Oshiro, explores how Okinawa’s “Blue Zone” communities sustain health and longevity through Yuimaru—the spirit of mutual support and connection. Drawing on field research and collaborations with village elders and karate Grand Masters, he shares how social cohesion, purpose (ikigai), and intergenerational ties form the foundation of Okinawan wellbeing.

Learning Objectives

  • Understand the essence of longevity in Okinawa’s Blue Zone – Learn how diet, physical activity, community spirit, spirituality, and Yuimaru (mutual support) form the foundation of Okinawa’s longevity culture.
  • Recognize the impact of cultural and social cohesion – Explore how strong community ties and collective belonging influence overall well-being and life satisfaction.
  • Reflect on Okinawa’s spirituality, view of life and death, and concept of Ikigai – Discover how a sense of meaning and inner richness nurtures emotional health and community resilience.
  • Revisit the role of Yuimaru as a model of mutual aid and connection – Gain insights into how the Okinawan way of helping and supporting one another can inspire new approaches to well-being, education, and community life.
  • Explore the mind–body philosophy within Karate and Okinawan traditional culture – Learn how discipline, balance, and harmony between body and spirit contribute to lifelong wellness.
  • Reflect on the harmony between care and community – Reexamine well-being not only as individual health, but as something that grows through human connection and shared purpose.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until November 7, 2028 for this event.

ALCA Business Webinar: Managing Multiple Generations in the Workplace

Wednesday, November 12, 2025 - Caitlin Cocchi, SPHR, SHRM-SCP

Help leaders and professionals better understand the values, priorities, and expectations of each generation in today’s workforce. In this webinar, we explore key difference in communication styles, work preferences, leadership approaches, and perspectives – highlighting what matters most to each group. Participants will walk away with practical strategies to bridge these differences, foster stronger cross-generational collaboration, and effectively manage employees from generations other than their own.

Learning Objectives

  • Participants will gain practical strategies to bridge different communication styles.
  • Participants will be able to foster stronger cross-generational collaboration.
  • Participants will develop skills to effectively manage employees from generations other than their own.

ALCA CE Webinar: Working with LGBTQ+ Older Adults

Thursday, October 16, 2025 - Jennifer Dawson

Presented by Jennifer Dawson, this insightful webinar will equip you with the tools and knowledge to build trust, foster dignity, and ensure cultural competence in their services. Jennifer will empower you to enrich your practice and become an advocate for inclusivity, ensuring that LGBTQ+ older adults receive care that respects their identity and life experiences.

Learning Objectives

  • Explain intersectionality and minority stress and how those may affect your LGBTQ+ clients.
  • Describe LGBTQ+ history and important events and policies that may have shaped your LGBTQ+ clients' experience with and reaction towards medical and legal professionals
  • Detail how to effectively use affirming language with your LGBTQ+ clients.
  • List strategies for shaping policies in your Aging Life Care management practice that support the unique needs of LGBTQ+ older adults.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until September 15, 2028 for this event.

ALCA CE Webinar: Recognizing and Managing Anxiety in Older Adults

Thursday, October 9, 2025 - Dr. Shadi Gholizadeh and Eric Becker

Anxiety is one of the most common mental health issues affecting older adults, yet it is often overlooked or mistaken for cognitive decline or physical health problems. Aging Life Care Professionals can play a crucial role in identifying anxiety and incorporating it into care plans that improve overall well-being. This webinar provides practical tools for recognizing, assessing, and managing anxiety in older adults to ensure comprehensive, person-centered care.

Learning Objectives

  • Identify three lesser-known symptoms of anxiety that may be mistaken for physical or cognitive issues in older adults.
  • Apply at least two validated anxiety screening tools during client assessments to better identify anxiety in aging clients.
  • Develop care plans that include both non-pharmacological and community-based strategies to address anxiety in older adults.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until September 8, 2028 for this event.

ALCA CE Webinar: Aging in Adults with Down Syndrome

Tuesday, September 16, 2025 - Brian Chicoine, MD

Presented by Brian Chicoine, MD, in this webinar he will explore both the commonalities and distinctions of aging in this population. He will offer valuable insights and practical strategies for promoting well-being and addressing age-related challenges, including Alzheimer’s disease and other conditions.

Learning Objectives

  • Identify similarities and differences in aging of adults with Down syndrome compared to adults without Down syndrome.
  • Discuss challenges associated with aging of adults with Down syndrome, including Alzheimer’s disease.
  • Describe strategies for supporting adults with Down syndrome in promoting their health as they age.

This ALCA event has been pre-approved for 2 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until August 15, 2028 for this event.

Business Webinar: Mastering Financial Success

Tuesday, August 5, 2025 - Casey Rausin, RN, CCM, COO and Abbey Wegman

Presented by Casey Rausin and Abbey Wegman, in this webinar you will learn how to design and utilize dashboards to track financial health, operational efficiency, and patient outcomes. Gain insights into setting KPIs, creating reports, and making informed decisions that drive business growth and improve care delivery.

Learning Objectives

  • Identify and Implement Key Metrics and KPIs: Define essential metrics and KPIs relevant to both financial management and care delivery. Learn to select and apply these indicators to track performance and support strategic goals.
  • Design and Utilize Dashboards: Understand how to create effective dashboards that provide a comprehensive view of financial health, operational efficiency, and patient outcomes.
  • Explore tools and techniques for designing dashboards that are both user-friendly and actionable Apply Data-Driven Decision-Making: Use data collection and analysis techniques to ensure accurate and reliable insights. Learn to create impactful reports and visualizations that communicate data-driven strategies effectively to stakeholders.

ALCA CE Webinar: Navigating Strategies to Successfully Appeal Health Insurance Coverage Denials

Tuesday, July 29, 2025 - Michael Newell, MSN, RN, CCM

Aging Life Care Managers are confronted with difficult procedural and ethical dilemmas in the current healthcare environment, caught between the needs of fragile clients, overwhelmed families, insurance coverage glitches and overall system dysfunction. Presented by Michael Newell MSN, RN, CCM, in this webinar, he discusses strategies to effectively advocate safe and appropriate care for their clients, patients, or residents.

Learning Objectives

  • Understand basic health insurance contracts.
  • Apply knowledge of the Medicare Benefit Policy Manual to effectively advocate for the safe discharge of clients from acute or subacute care settings.
  • Analyze effective practices that enable successful appeals of care denials by Medicare Advantage Plans.
  • Apply Ethical Standards to client situations in the context of complex discharge planning from an acute or subacute care facility to the community.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until June 28, 2028 for this event.

ALCA & the WRC Present: Healthy Hearing, Healthy Mind

Tuesday, July 8, 2025 - Dr. Stacey Chobany

Presented by Dr. Chobany, in this webinar she explores in-depth, the auditory system, hearing loss, and its impact on overall cognitive health. Attendees will gain a clear understanding of how the ear processes sound, the types and causes of hearing loss, and how it can affect communication and mental well-being. Dr. Chobany also provides an overview of hearing devices including hearing aids and cochlear implants, offering insights into how these technologies can improve quality of life.

Learning Objectives

  • Explain the types of hearing loss: Participants will be able to accurately identify and describe the two main types of hearing loss (conductive and sensorineural) and provide at least two examples of causes for each type.
  • Analyze the link between hearing loss and cognitive decline: Participants will be able to summarize at least two mechanisms by which hearing loss can contribute to cognitive decline (e.g., social isolation, increased cognitive load, and brain structure changes) and cite at least two research studies supporting this connection.
  • Implement strategies for hearing care: Participants will be able to list and explain at least three practical strategies for managing hearing loss, including screening, use of assistive devices, and communication techniques, and demonstrate how to effectively communicate with someone experiencing hearing loss.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until June 7, 2028 for this event.

ALCA CE Webinar: Navigating Ethical Issues in Digital Health & AI Technology Practices for Elder Care

Thursday, May 15, 2025 - Dr. Clara Berridge

Presented by Dr. Clara Berridge, in this webinar, she discuss ethical issues that arise when digital health technologies are introduced into care practices and how to be attentive to values to promote ethical decision making and practices. She presents research with experts and older adults living with dementia and their families that describes the predominant risks these technologies can present and ways to mitigate them, including intervention work to bridge the gap between ethics research and its translation into practice.

Learning Objectives

  • Identify unresolved ethical issues and policy gaps that create challenges in decision-making about digital health technologies.
  • Discuss the importance of engaging older adults and individuals living with dementia in decisions about technology tools used in their care and recognize common barriers to shared decision-making that can be addressed.
  • Describe the different dimensions of privacy and explain the functions privacy serves.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until April 14, 2028 for this event.

ALCA CE Webinar: Pre-Existing/Untreated Co-Morbidities in the Aging Population

Thursday, April 10, 2025 - Dr. Raymond Zakhari, DNP, EdM, ANP, FNP, PMHNP

Presented by Dr. Raymond Zakhari, DNP, EdM, ANP, FNP, PMHNP, in this webinar, he explores the most commonly untreated conditions in older adults, the barriers to timely diagnosis and care, and the impact on patients, caregivers, and the healthcare system. He also discuss effective strategies for early identification, multidisciplinary management, and patient education to improve health outcomes.

Learning Objectives:

  • Identify at least three common pre-existing or untreated co-morbidities in older adults and explain their impact on health outcomes.
  • Analyze key barriers to diagnosis and treatment of chronic conditions in the aging population, including patient, provider, and systemic challenges.
  • Apply evidence-based strategies for early detection, multidisciplinary management, and patient education to improve care for older adults with untreated co-morbidities.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until March 9, 2028 for this event.

Business Webinar: Long Term Care Insurance

Tuesday, March 25, 2025 - Dr. Stana Martin

Long Term Care claims are document intensive. More care providers = more documents = more chance for errors. Presented by Dr. Stana Martin, in this webinar, she explains the types of policies, identify the five key parts of every policy, the main reasons claims fail – and most importantly, how to avoid denials.

ALCA CE Webinar: The VA and How to Enhance Your Client's Care Through Benefits

Wednesday, March 19, 2025 - Rebecca Ott, BHS

Presented by Rebecca Ott, BHS, in this webinar, she provides a comprehensive overview of VA benefits available to veterans and their spouses. She discusses how these benefits can improve quality of life, how to navigate the application process, and how VA benefits can complement a comprehensive care plan.

Learning Objectives:

  • Describe the key VA benefits available to veterans and their spouses, including eligibility criteria and covered services.
  • Identify the qualifications required for veterans and their spouses to access VA benefits.
  • Demonstrate how to assist a veteran or spouse in applying for VA benefits by outlining the process, required documentation, and available resources for support.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until February 18, 2028 for this event.

ALCA CE Webinar: Connection Between Mental Health Conditions and Dementia Disorders

Thursday, February 13, 2025 - Dr. Regina Koepp

Presented by Dr. Regina Koepp, in this webinar, she talks about the link between mental health conditions and dementia, providing screening tools to assess for mental health conditions, and describing the benefits and efficacy of mental health care in not only reducing risk for dementia, but also in helping older people live their best lives.

Learning Objectives:

  • Describe the link between depression, anxiety, substance use disorders, insomnia, PTSD, and severe mental illness and increased risk for dementia disorders.
  • List 3 assessment tools for identifying mental health concerns.
  • Illustrate how the treatment of mental health conditions, like depression and anxiety, reduce the risk of dementia disorders.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until January 12, 2028 for this event.

The GUIDE: An Overview of CMS’s new Dementia Care Program & how Aging Life Care Managers® can participate

Wednesday, December 11, 2024 - Brian Hoye, Kirk Hayes, and Kate Granigan

Presented by Brian Hoye, VP Business Development, Kirk Hayes, Executive VP, and Kate Granigan, ALCA Board President. Brigade Health is a geriatric primary care practice & GUIDE program participant in several states. The Brigade team talks about the program itself, how Aging Life Care Managers can participate, and how it can benefit your practice.

ALCA CE Webinar Skin: The Outer Armor

Tuesday, December 3, 2024 - Belinda Toatley, RN, BSN, WCC

Presented by Belinda Toatley, RN, BSN, WCC, in this webinar, she talks about the functions of skin, conditions that occur as skin ages, key risk factors, prevention strategies, and the importance of interdisciplinary collaboration in skin health. Learning Objectives:

  • Recognize at least three age-related skin changes and discuss person-centered preventive care strategies.
  • Identify how the skin’s health affects physical, emotional, and social well-being, incorporating this understanding into culturally sensitive, person-centered care planning.
  • Identify common risk factors for skin breakdown and develop approaches for collaborating with healthcare providers and caregivers, ensuring coordinated care that promotes dignity and well-being.

This ALCA event has been pre-approved for 1 CE hour from NACCM. It is the responsibility of the purchaser to watch the entire webinar and follow the steps to obtain the CE. CE available until November 2, 2027 for this event.

Business Webinar SEO: A Practical Guide for ALC Professionals®

Friday, November 15, 2024 - Tom Felgar, Co-Founder and Head of Paid & Organic Search at 501SEM

Presented by Tom Felgar, in this webinar, he talks about how to increase your website traffic and visibility on search engines, and how Search Engine Optimization (SEO) can help you reach more potential clients and grow your business. Learning Objectives:

  • SEO Basics: Demystify SEO and understand how it can benefit your business.
  • Content Optimization: Learn how to make simple changes to your website content to improve your search rankings.
  • Building Authority: Discover how to build valuable connections with other websites to enhance your authority and visibility.
  • Site Performance: Understand the importance of site structure, speed, and file management for SEO success.
  • Implementation: Apply the knowledge you've gained to your own business and start your SEO journey.
  • Questions & Answers: Bring your specific SEO/SEM questions.

Business Webinar: Medicare Part D for 2025

Tuesday, December 3, 2024 - Belinda Toatley, RN, BSN, WCC

Presented by Insurance Broker Mark Gottlieb, MHA, in this webinar he discussed how components of coverage hve changed from 2024; issues/factors to be considered by Medicare recipients shopping for a plan including formularies, generic vs. brand; premiums and copays. Mark also described the low-income subsidy, Medicare Part D vs. Discount Drug Plans and discussed the new Medicare Prescription Drug Payment Plan.

Business Webinar: Laying the Foundation - First Steps to Starting an Aging Life Care™ Business

Tuesday, October 15, 2024 - Kate Granigan, MSW, LICSW, CASWCM

Presented by Kate Granigan, MSW, LICSW, CASWCM, in this webinar, she talks about how to build a foundation for success. With more than 25 years' experience in Aging Life Care, Kate founded her own Aging Life Care practice before leading LifeCare Advocates as CEO. She knows first-hand what it takes to create and maintain a successful business. Learning Objectives:

  • Overview of Aging Life Care and how the Aging Life Care Association Supports Professionals
  • Creating Strong Mission, Vision, and Value Statements
  • Responding to the Demand for Aging Life Care Services
  • Market Analysis and Strategies
  • Small Business Development Resources (from ALCA and beyond)
  • Writing a Business Plan
  • Setting Expectations and Goals

ALCA CE Webinar: In Depth NeuroPsychological Testing

Thursday, October 10, 2024 - Carole T. Giunta, Ph.D

Presented by Carole T. Giunta, Ph.D, in this webinar, she talks about how Neuropsychological testing can be helpful to elucidate strengths and weaknesses in cognitive functioning and, where possible, to help diagnose the presence and severity of neurological conditions. Learning Objectives:

  • Identify the uses and benefits of neuropsychological testing with older adults.
  • Outline procedures for neuropsychological evaluation.
  • Discuss role of neuropsychological testing vis-à-vis other assessment procedures.

This ALCA event has been pre-approved for 1 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CE. It is the responsibility of the participant to follow the steps to obtain the CE. CE available until September 9, 2027 for this event.

ALCA CE Webinar: Rethinking Guardianship

Tuesday, August 20, 2024 - Anita Raymond

Presented by Anita Raymond, in this webinar, she discussed the full range of decision-making options, including supported decision making, a nationally recognized option that can maximize self-determination while acknowledging concerns related to vulnerability for people with disabilities. Learning Objectives:

  • Identify legal, practical, and ethical criteria when considering seeking guardianship.
  • Discuss the benefits and potential downsides of guardianship.
  • Describe decision making options for those with impaired decisional capacity.

This ALCA event has been pre-approved for 1 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CE. It is the responsibility of the participant to follow the steps to obtain the CE. CE available until July 19, 2027 for this event.

Business Webinar: How to Stand Out in a Crowded Marketplace

Tuesday, July 16, 2024 - Chris Williams

Let’s face it, sales and marketing are generally not an Aging Life Care Professional’s® strong suit. Yet, the competition in the “care management” / aging space is getting tougher and can be overwhelming. What makes YOU stand out from the rest? In this recorded webinar, Chris Williams shared some new ideas on how to stand out in a crowded marketplace. Learn how to develop strategies for determining who your target market is, what your niche is, why someone would retain your services, and how to start understanding how to market your uniqueness and stand out above the rest!

Business Webinar: Converting Referrals into Business

Thursday, March 14, 2024 - Steven Barlam

As Aging Life Care Professionals®, you work hard delivering quality services for your client base, investing in outreach, and getting client referrals. Once someone calls in with the right needs, in your area, and with the ability to afford your services they are like gold -- yet they don’t always convert! Learn more about what the guiding principles are that lead to referrals turning into business. Join Steve Barlam on a scavenger hunt as we uncover the golden nuggets, proven processes, and actions that lead to increased business.

ALCA CE Webinar: Recognizing "The Fragile Years"

Tuesday, January 30, 2024 - Amy Cameron O’Rourke

Presented by Amy Cameron O’Rourke, in this webinar, the Aging Life Care Professionals will be provided with tools to help their clients adjust their expectations, lower their anxiety and teach their staff how to pace their work with their clients. Learning Objectives:

  • Accurately describe the stages within the Fragile Years
  • Know how and when to apply this concept with clients and their families
  • Explain how to frame clients health care and financial decision making within the concept of the Fragile Years

This ALCA event has been pre-approved for 1 CE hour from NACCM. Attendees must watch entire webinar and successfully pass the post-test to receive CEs. It is the responsibility of the participant to follow the steps to obtain the CEs. CEs available until December 30, 2027 for this event.

An Overview of Frontotemporal Dementias An Interdisciplinary Approach to Care for Patients and ALC Professionals

November 15, 2023 - Katie Brandt, MM and Brad Dickerson, MD, MMSc

Presented by Katie Brandt, MM and Brad Dickerson, MD, MMSc, this webinar will provide the Aging Life Care Professional members with a better understanding of Frontotemporal Disorders (FTD) and related non-Alzheimer’s dementia and young-onset and atypical Alzheimer’s Disease. Learning Objectives:

  • Recognize the characteristics and how to diagnose the major types of Frontotemporal Disorders.
  • Understand the specialized care needs of this population and the benefits of an interdisciplinary approach to care.
  • Identify how engagement with advocacy can provide avenues for healing, hope and empowerment for families living life with dementia.

Let’s Take a Deep Dive into Continuing Care Retirement Communities: Are They Worth the High Cost?

October 18, 2023 - Star Bradbury

Presented by Star Bradbury, this webinar will educate Aging Life Care Professional members about Continuing Care Retirement Communities and the basics of contract options. Learning Objectives:

  • Explain options and better guide their clients on this topic of CCRCs.
  • Identify the governing structures and oversight of CCRCs to allow for best guidance and appropriate level of care for clients.
  • Differentiate the medical and financial admission requirements for CCRCs.

10 Questions to Ask to Discover Someone's Legacy

September 26, 2023 - Matt Paxton

Presentend by Matt Paxton, Matt shares with Aging Life Care Professional members the top questions and resources Aging Life Care Professionals® can use to tactfully help navigate their clients/loved ones to discover their legacy. Learning Objectives:

  • Participants will learn/understand the benefits and importance of sharing/leaving a legacy.
  • Participants will learn about tools available to help people live a better life by downsizing/decluttering their personal belongings.
  • Participants will learn about resources available to share their memories and personal stories to ultimately preserve their legacy.

Can Your Older Clients Drive Safely?

September 12, 2023 - April Ibarra, MGS

Presented by April Ibarra, MGS - In this webinar April informs Aging Life Care Managers about the ethical and clinical considerations for addressing the topic of when older drivers should have their licenses revoked. Learning Objectives:

  • Discuss the ethical considerations that influence the responsibility of health care professionals in the decision to report concerns about an aging adult's ability to drive safely.
  • Identify the impact that declines associated with mobility, cognition, vision, and hearing have on an individual's ability to drive.
  • Review opportunities to assess an aging adults’ ability to drive and recommend appropriate modifications to support them behind the wheel.

The Power of Deprescribing in Aging

August 23, 2023 - Dr. DeLon Canterbury

Presented by Dr. DeLon Canterbury, President/CEO of GeriatRx, Inc. In this webinar, Dr. Canterbury presents how Aging Life Care Professionals can act as deprescribing advocates and coaches who serve overmedicated seniors. Learning Objectives:

  • Discuss the necessity for Aging Life Care Professionals® to implement Deprescribing within your practice.
  • Review available Deprescribing clinical tools to advocate for Deprescribing conversations with families.
  • Assess client medication profiles with a Deprescribing perspective while working with your pharmacist.

Long COVID and Other Residuals from the Pandemic

June 29, 2023 - Dr. Angela Hill

Presented by Dr. Angela Hill, Professor and Associate Dean of Clinical Practice at the USF Taneja College of Pharmacy, at the end of this webinar, participants will be able to:

  • Discuss the symptoms and causes of Long-COVID.
  • Explain the impact of Long-COVID on quality of health from Long-COVID.
  • Describe the psychosocial impact of the pandemic.
  • Discuss strategies to optimize physical and mental health in a post-pandemic era.

Bladders Matter! Urology Health for Older Adults

December 14, 2022 - Annemarie Dowling-Castronovo

Based on her Bladders Matter-Helping People Speak Up! article in the Summer 2021 issue of the Journal of Aging Life Careÿ™, Dr. Annemarie Dowling-Castronovo stimulated the interest of members in our New York region. Aging Life Care Managers® support aging adults and their caregivers – many of whom are part of the 33 million people in the United States suffering with urinary incontinence (UI). Participants will improve their ability to share evidence-based information about UI with their clients including key resources to share – and learn a tip or two for caring for their own bladder health.

Decision Making Capacity (DMC) Assessments with Vulnerable Older Adults

December 8, 2022 - Dr. Adria Navarro

Competent assessment of decision-making capacity (DMC) is a part of everyday practice for Aging Life Care Professionals. Chances are you have come across complex situations involving capacity and risk. Our practices require that we empower and support an older adult's self-determination while being sensitive, attuned, and ultimately responsive when support and/or protections are necessary to maintain a person's preferences, well-being, and safety.

How Does Your Business Compare? Industry Data and Tips from Aging Life Care™ Management Practices

November 15, 2022 - Holly Reigh

Learn how your Aging Life Care™ management practice compares to other practices across the country average revenue, average hours per Aging Life Care Manager®, average client load, and more. Learn where you can improve your company and how this data impacts your long-term company valuation.

Make Way for Gender Diverse Elders

September 28, 2022 - Mitchell C Hunter

Everyone seeks love and belonging on the way to connection–we are wired for it. Gender diverse elders are seeking services in record numbers and the number of individuals identifying as transgender/non-binary are increasing within the aging community. There are unique challenges, obstacles, and victories that our gender expansive elders face. New constructs of gender, gender identity, and gender inclusive language that center empathetic and respectful interactions create a move toward inclusive and welcoming environments. A dawning awareness of practical steps toward navigating and implementing more inclusive and equitable changes within your organization, facility, agency, and/or services offered can create the kind of authentic connection we all seek as we ultimately find we are all more alike than we are different.

ALCA Presents: Elevate Your Business by Partnering with a Daily Money Manager Business Webinar

June 16, 2022 - Colleen Duewel and Kay Bransford

Learn about Daily Money Managers (DMMs) and understand how they can become your best referral resource. In this case study, we will discuss how a DMM and ALCP worked in tandem to best serve individuals who do not have local family or loved ones and how this model can enhance your practice. During this webinar, the presenter will use several case studies to illustrate how ALCPs can work with DMMs to mutually support their clients through their complimentary skill sets while growing their practice and referrals.

Getting the Most from Google

January 26, 2022 - Natasha Beauchamp, MSc

It's true that Google is in many ways a "pay to play" game. Buying ads is the only way to guarantee placement on page 1 of a Search Engine Results Page. But Google does offer a few free opportunities that allow you to increase your ranking—and even a place on page 1—if you will take the time to reach out to others and be thorough and consistent. Join Tasha Beauchamp, MSc of Elder Pages Online as she walks through the GMB (Google My Business) page, Google Reviews, the NAP (Name, Address and Phone) and Map features of Google -- sharing strategies to help you maximize your exposure.

Preparing Now for Your Future: Why Now is the Time and This is the Place

September 21, 2021 - Gigi Blair and Rebecca Pearce

Every day, Aging Life Care Professionals help families prepare for their future. But how are you preparing for your own future? If you’re like other small business owners, you are so busy focused on your daily operations, you think you simply don’t have time to plan for your future. Join us for this web-based event to learn why you can’t afford NOT to build your business with your end-goal in mind.

Commonalities and Diversity Among Adult Protective Services Programs

July 20, 2021 - Andrew Capehart and Karl Urban

Adult Protective Services (APS) programs have many differences across states, but also many similarities. This webinar will briefly review some of the common factors among programs and detail the primary differences among them. The presenters will discuss eligibility, administration models, settings investigated, and types of maltreatment that each state investigates. The presenters will also discuss potential changes to the APS landscape as a result of the COVID-19 pandemic.

Diversity for (Business) Sustainability

June 22, 2021 - Jennifer Crowley and Shanna Huber

Diversification of a business, with more than one area of service, helps sustain a practice while providing variation in the work. This creates a sustainable platform for Aging Life Care Managers who may not have the number of referrals or revenue from one particular service area or service type. Diversification helps expand services to create several income streams or revenue funnels.

What is Race & Why Does it Matter?

May 18, 2021 - Juliette Blount

What Is Race & Why Does It Matter? seeks to unpack the concept of race by exploring how we as individuals, as healthcare providers, and as a society define race. Through a deeper knowledge of the complexities of this important topic, participants can begin to understand how race impacts the care we provide, patients' perceptions, experience, and health outcomes.

Change is Hard: Shifting Family Dynamics as Parents Age

March 23, 2021 - Triff Cook

This presentation provides insight into how family dynamics shift as parents age. It covers how roles can change, conflicts siblings might face, and introduces the family resilience model as well as helpful strategies to use with a family in this situation.

Get More from Your Digital Marketing: The Latest Research on How to Reach Families Online

February 23, 2021 - Dallin Harris

When it comes to digital marketing, there are often more questions than answers. Where should I spend my time and money? What works, and what doesn't? Why is this all so expensive and frustrating? What do clients and families REALLY expect from me online?

The New Death and Dying: Changing Times and the Role of the End-of-Life Specialist

January 27, 2021 - Josephine Levy

Cultural norms surrounding death are shifting in the United States. Modern times have medicalized dying to the exclusion of social, emotional, and spiritual needs. This webinar will address a more comprehensive approach in shaping how we think about and engage with death and dying.

Virtually Reinventing your Aging Life Care™ Practice: Marketing Your Services in a Socially Distant Universe

September 15, 2020 - Tasha Beauchamp

For most Aging Life Care Managers, the pandemic and social distancing have drastically cut billable hours. And with standard methods of networking curtailed, the pipeline of new customers has slowed to a trickle. Scary. But crisis pushes for innovation.  Aging Life Care Association 2013 Outstanding Corporate Partner of the Year Award Winner, Tasha Beauchamp, will help you pivot to embrace online opportunities. Discover new ways to connect with referrers by repackaging your services for a socially distant universe. Topics covered include:

  • Reaching out to new audiences: The “Next Generation” client
  • Removing the friction in your sales process
  • Creating easy access short term services (that may grow to longer term)
  • Pros and cons of Zoom
  • How a remote client is different from one you meet in person
  • The ins and outs of creating pre-paid packages
  • Special billing challenges and how to solve them
  • New Marketing opportunities

Seven Steps to Managing Your Memory

July 14, 2020 - Andrew E. Budson, M.D.

Based on his award-winning book, Seven Steps to Managing Your Memory: What’s Normal, What’s Not, and What to Do About It, Dr. Andrew Budson will explain how individuals can distinguish changes in memory due to Alzheimer's versus normal aging. In seven simple steps learn what medications, vitamins, diets, and exercise regimes can help, and the best habits, strategies, and memory aids to use.

The Use of Technologies in Elder Care: Ethical Issues in Practice

May 27, 2020 -Clara Berridge, PhD, MSW

Technology is profoundly human. It helps shape, and is shaped by, our social practices, including caregiving strategies. Some technologies with a surveilling component raise complex ethical issues and challenge our ideas of privacy, dignity, and autonomy. Internet-connected technologies (Internet of Things/IoT) can track a range of behaviors to detect changes or manage risk with memory loss. But are these intrusions welcome? With its strong focus on caregiver needs, industry struggles to ensure that innovation is responsive to the needs and aspirations of older adults. In this webinar, Dr. Berridge will reflect on ethical contours of care technologies and illustrate how devices both embody and challenge values that matter to older adults.

Advocating for Clients in Skilled Nursing Facilities: How the Medicare "Maintenance Standard" Applies

March 19, 2020 -Moriah Adamo, Esq.

Aging Life Care Professionals® are advocates for the rights of their clients in skilled nursing settings, but it can be difficult to get your client the services they need and are entitled to. How often have you heard from skilled nursing facility staff that your client must be discharged because they aren't making progress? Have you heard the word "the patient has plateaued" one time too many?

Building Value at Different Stages in Your Practice's "Life Cycle": Preparing for What’s Next

February 18, 2020 - Todd Pfister

What factors increase the value of your business? How do they vary based on the lifecycle of your company? During this webinar, participants will learn how to determine the current lifecycle stage of your Aging Life Care business and explore next phases including selling, partnership, or other possibilities. Based on this assessment, the presenter will help participants identify the value drivers of their business such as growing, maturing or successfully transferring the business and help ensure that you’re focused on the right ones -- at the right time. Learn how to build a solid financial foundation so that you can correctly value and/or increase the value your business.

Life Insurance Settlements – Benefitting Your Client…and You!

January 29, 2020 - Lisa Rehburg

Many clients are looking for additional sources to fund their health care and long-term care needs. One asset that most people don’t consider is their life insurance policy. 500,000 seniors a year lapse their life insurance policies, walking away with little or nothing. Why? They no longer want or need the policy, and don’t know there is another option. Through a life insurance settlement, a client can sell their unwanted policy for a lump sum of cash. This cash can be used to pay for their care needs.

Goal: Introduce the audience to what a life insurance settlement is and how it can be useful as a funding source for clients’ care. We bring the audience through all aspects of life insurance settlements from their history and regulation to the types of clients where they work best through to how much a policy can be worth.

Culturally Responsive Practices for Aging Life Care Managers®

October 10, 2019 - Genisha Metcalf

This webinar is designed to identify key aspects of developing culturally responsive practices for practitioners working with older adults. The goal of the workshop is to explore how various forms of identity such as race, ethnicity, sexual orientation and religion can impact work with clients. The workshop will also explore the ways we voluntarily and involuntarily display identity, power and privilege in our work.

Looking into the Aging Life Care Management Crystal Ball: How Predicting the Future Grows Your Client List

September 17, 2019 - Amy O'Rourke, MPH, CMC

This webinar on proactive planning will help to inspire Aging Life Care Professionals to build a strong network around their clients and will help enhance the connections between elder law attorneys, financial planners, and the elder’s family. This session will teach professionals how to navigate obstacles that they will face with educational anecdotes and humorous stories.

The overall goal of this session is to better educate the audience on the importance of anticipating the needs of each individual aging person and to help the elder age with dignity and in a way that they have chosen.

Multiple Sclerosis: What Every Aging Life Care Manager® Needs to Know – Information, Services & Support

August 15, 2019 - Emily Smith, LICSW, LCSW, LCSW-C, MSSMC, Katrina Rudd, MSW, LICSW

This session will provide an overview of Multiple Sclerosis, including information about how the disease is diagnosed, the different types of MS, and the treatment and management strategies that are currently available. We will take a more in-depth look at some of the most common symptoms of MS, particularly those that may not be immediately visible or apparent and will provide Aging Life Care Managers with tips and recommendations for how to work effectively with clients who are experiencing those symptoms. Lastly, we will discuss the wide-ranging emotional and financial impacts of MS on both clients and their families. ALCMs will be provided with information about programs, services, and supports that are available through the National MS Society and other relevant organizations.

The overall goal of the session is to provide Aging Life Care Managers an overview of MS as a disease, how it impacts people, and provide care managers with a strong foundation on the services, support, and tools needed to serve clients living with MS.

Referral Sources: Networking and Marketing to Reach this Key Audience

June 13, 2019 - Connie Parsons, MBA, Lisa Mayfield, MA, LMHC, GMHS, CMC

Relationships are the key to a successful Aging Life Care Management business where over 75% of clients come from referrals. As an entrepreneurial ALCM, you must be an adept networker and a strategic marketer leveraging both offline and online communications to maintain relationships.

The goal of this webinar will be to help Aging Life Care Managers understand the importance of referral sources for their businesses and give them tools to start and maintain long term relationships, online and off.

Creative Approaches for Home Modifications to Optimize Safety and Accessibility

May 8, 2019 - Gregg and Karen Frank

Home modifications allow older adults to remain in the home they love even after a recent medical compromise. This webinar will educate Aging Life Care Managers® in a variety of home modifications, specialty products, durable medical equipment, and customized construction projects to promote safe and accessible living environments for their clients. We will review how an Aging Life Care Professional can recognize possible obstacles in the home and facilitate the home modification process to assure an optimal, functional outcome. Many products and home improvement projects will be identified that when implemented will reduce falls, provide access, promote independence, and prevent caregiver injuries. This event will include an in-depth discussion regarding key components and specifications of home modification interventions including stair-lifts, grab-bars, stair-rails, vertical platform lifts, elevating toilet seats, ceiling lift systems, etc... Evidence based practice in the form of real-life examples of outcomes generated by the implementation of modifications will be presented in before and after pictorial format and resources for project funding will be identified.

Be Prepared: Crisis Communications Strategies for Aging Life Care Professionals®

April 11, 2019 - Leslie Larson

Crisis communications is as much a risk management task as a public relations effort. With proper planning and training, those serving an aging population and their families can ensure that should an unfortunate incident occur, it can be managed. This can be the difference between a crisis that is controlled and one that threatens a company’s reputation, morale, marketing and sales efforts and, ultimately, its bottom line.

Just as you urge your clients to proactively develop an aging plan for their relative, aging care professionals should also develop a crisis plan that can mitigate any business interruption or damage to their reputation with a crisis communications plan.

Infections in Older Patients: Antimicrobial Resistance and C. difficile Colitis

February 27, 2019 - Dr. Wack MD

It’s Time to Run Your Circus! How to Be the Ringmaster of Your Work and Life

January 15, 2019 - Jones Loflin, MEd., President

In your struggle to get everything done, what’s not happening? Answers probably include, “No chance to think strategically at work” or “Lack of quality time with family” or even “No opportunities to do something just for me.” You’ve given up on time management… you would be happy to just to have 30 minutes each day to use as you wish. The constant pressure, guilt, and sense of being overwhelmed can literally have you feeling like you’re juggling elephants! What to do? Jones Loflin says the solution lies in running off and joining the circus… at least mentally.

In this powerful yet practical webinar, expect to learn how to take more conscious control of your time and energy to ensure that what you say is important actually gets done in all areas of your life. From becoming a better ringmaster to taking more “intermissions,” you’ll leave this session better equipped to handle the tsunami of stuff coming at you every day. Ultimately, you’ll get bigger standing ovations from the most important person in your circus audience…YOU!

Emergency Preparedness for Aging Life Care Managers®

December 4, 2018 - Liz Barlowe, MA, CMC, Dianne McGraw, MSW, LCSW, CMC, Deborah Liss Fins, LICSW, ACSW, CMC

Do you know how to protect yourself and your clients during an earthquake, hurricane or flood? What about a tornado or fire? Or extreme winter weather? We hope you won’t ever need it, but chances are you might - and this experienced group of Aging Life Care Professionals® will share first-hand experience what you need to know to prepare for and how to handle the effects of these emergency situations. They will also share the new Business Contingency Planning Standard as well as the Standard for Continuity of Service. They will also discuss what you need to do in order to maintain the ability to operate and support clients and staff during and after an emergency and to guide recovery efforts as quickly as possible.

The Biopsychosocial Puzzle: The Effects of Chronic Pain, Opioid & Alcohol Addiction in Older Adults

November 7, 2018 - Dr. John Dyben, DHSc, MCAP, CMHP

Alcohol and opioid addiction with chronic pain among older adults threatens life and quality of life. How the solutions may become the problem is explored in a biopsychosocial, context. Dimensional, nonopioid treatment is the future of humane and authentic recovery. Dr. Dyben will present new insight and share effective tools to help Aging Life Care Professionals® evaluate the presence of opioid/alcohol addiction, and support addiction recovery and humane pain management for holistic, meaningful life with healthy function for older adults. The overall session goal is to present new insight and effective tools in aging care practice, in order for ALC Professionals to evaluate the presence of opioid/alcohol addiction, and support addiction recovery and humane pain management for holistic, meaningful life with healthy function for older adults.

Hire Staff, Get More Clients – Which Comes First?

October 18, 2018 - Chris Williams, Co-Founder of Wide Awake Business

Get more clients and staff! Decide to hire first or get new clients – the chicken and the egg theory. Chris Williams with Wide Awake Business will share a unique formula and tools to measure the needed number of staff versus the number of clients. Participants will learn a simple straight forward hiring practice and determine milestones to decipher how many clients your practice must have to enable you to hire comfortably.

Learning Objectives:

  • Discuss and demonstrate benefits of hiring Aging Life Care Management team to serve clients.
  • Analyze your business needs to expand Aging Life Care Management services to more clients.
  • Utilize tools and assessments to create a plan to service more Aging Life Care Management clients.

Alzheimer’s Disease and Parkinson’s Disease: Similarities & Differences

September 25, 2018 - Deborah F Boland DO, MSPT, Physician, Owner Be Mobile Neurology

This webinar will focus on specific similarities and differences of Alzheimer’s Disease and Parkinson’s Disease.

The goal of this webinar is to promote the development of clinical expertise and high ethical standards for Aging Life Care™/care management through clinical, legal and ethical sessions.

Participants will be able to:

  • identify the different types of dementia that may have parkinsonian features
  • describe how the different types of dementia present related to parkinsonian features
  • understand when the onset of cognitive impairment and dementia occurs in Parkinson’s Disease

What Aging Life Care Professionals®/Care Managers Need to Know About Reverse Mortgages

August 22, 2018 - Patty Wills, Jennifer Cosentini, and Michael Kressin from the National Reverse Mortgage Lenders Association's Education Committee

Aging Life Care Managers™ who work with older homeowners may have clients who currently have a reverse mortgage loan on their home or who may be considering a reverse mortgage to supplement retirement funds. To help Aging Life Care Managers understand reverse mortgages better, the National Reverse Mortgage Lenders Association is please to present a webinar even that will explain:

  • How these unique home equity loans work
  • Situations where they make sense
  • Ongoing obligations of the loan and what happens when the borrower moves or passes away
  • Alternatives to reverse mortgages

The National Reverse Mortgage Lenders Association (NRMLA) is the national voice of the reverse mortgage industry, serving as an educational resource, policy advocate and public affairs center for lenders and related professionals. NRMLA was established in 1997 to enhance the professionalism of the reverse mortgage business.

NRMLA’s Commitment to Education: NRMLA is working to educate professionals who work with older adults about how reverse mortgages work, who may benefit from one, and the ongoing obligations of the loan. Two years ago, we hosted our first Reverse Mortgage Education Week which included a series of webinars that outlined various ways home equity can be used to manage the costs of aging.

Our mission is to educate consumers about the pros and cons of reverse mortgages, to train lenders to be sensitive to clients’ needs, to enforce our Code of Ethics and Professional Responsibility, and to advise policy makers on reverse mortgage issues.

The Key to Becoming a Successful Public Speaker: Improving Your Influence and Impact with Stories

June 19, 2018 - Michael Davis, Your Public Speaking MD

Have you ever listened to a presentation that left you spellbound, hanging on every word, and eager to take action on the speaker's message? Ever wish YOU could do this? You can, when you master the power of business storytelling. In this engaging and interactive webinar, you’ll learn the fundamental steps to craft a memorable and meaningful story that "sells" your message and your business. Additionally, you'll create the first version of a story that you can immediately put to use in marketing your practice. This story format works for all ideas. If time permits, there may also be live coaching for brave souls who want to test their stories.

Mental Health & Dementia

May 17, 2018 - Jason Schillerstrom, M.D.

This session will focus on the intersection between mental health and dementia. Depression, psychosis, agitation, and other symptoms that may be risk factors for or consequences of dementia will be discussed. Approved and off-label treatments for the behavioral challenges of elders with dementia will be discussed.

How to Never Lose an Insurance Appeal

March 15, 2018 - Michael Newell RN MSN

LifeSpan Care Management has successfully collaborated on insurance appeals for Medicare, Medicaid, commercial health insurance, long term disability insurance, and long-term care insurance over the last 12 years of practice. Since the Affordable Care Act provision that mandates that care be covered while an insurance appeal is filed, there is an opportunity for care advocates to show value to their clients, with ROI’s upwards of 40/1. An understanding of insurance coverage, clinical care, and validated outcomes measurement tools enables successful advocacy for clients and families who are denied coverage.

Serving as a Client’s Decision Maker: The Pro’s, The Cons and What the Aging Life Care Professional® Should Consider

February 27, 2018 - Deborah Liss Fins, LICSW, ACSW, CMC

Sometimes you know a client best. And you are skilled in supported decision making. Should you take on a formal decision-making role or limit your role?
Many Aging Life Care Professionals struggle with this boundary. Explore what the Aging Life Care Association Standards of Practice say, what Aging Life Care Professionals® do in real life, and how to determine your most appropriate role for your clients and your business.

The goal of this webinar is to help Aging Life Care Professionals understand the pros and cons of taking on a decision-making role with clients and how to integrate into practice.

Supporting Decision Making in Older Adults

January 23, 2018 - Angela Ghesquiere

Many older adults, including those with Alzheimer’s Disease and related dementias and those with intellectual of developmental disabilities (I/DD), may benefit from support with healthcare, financial, and other major life decisions. This training provides an overview on the ways that Aging Life Care Managers™ can assist older clients with decision-making.

The goal for this webinar is to enhance elder service providers knowledge and skills around supporting clients' decision-making.